UA Now Offers Complimentary Alcoholic Drinks Tpac ? Civil ...

Before the merger, UA offered free booze on TPAC flights, but CO didn't Now, they'll both offer complimentary beer, wine and sparkling wine in TPAC, Intra-Asia and Micronesia Good News! https://hub.united.com/en-us/News/products-services/Pages/united-aligns-beverage-policy.aspx

Good news as the 747's are so bad in economy. Anything would be welcome. I didn't know that CO charged for their economy alcoholic drinks in the past.

Yes they did! I really think that things are UA will get better with time. I read here a lot of times people complaining because of this! Hope they improve their service in TATL flights.

Very good news! About time some airlines are offering more. Quoting SHAQ (Reply 2): Hope they improve their service in TATL flights. What is UA like TATL?

Quoting SHAQ (Reply 2): I really think that things are UA will get better with time. So better in this case is charging for spirits on sUA TPAC flights, where they'd been free before. Did I read that right?

It is actually a downgrade for the UA side. All types of alcohol were complimentary TPAC and Intra-Asia on sUA, not just beer, wine, and sparkling wine. Nice spin by the UA PR folks however.

In Y, hell on earth. But seriously, I've flown DL, AA, old-UA and old-CO in Y on TATL (in addition to OS and LH). Old UA was the worst. Delta and AA were just ok. CO was the best of the US carriers, but I still much prefer OS and LH to any US carrier.

Quoting AeroWesty (Reply 4): So better in this case is charging for spirits on sUA TPAC flights, where they'd been free before. Did I read that right? I'm not sure that better is the right word, but since most people probably have beer or wine, it is for many. Also, since that is what is free in the Club, it is more consistent.

I find the service to be worse than the competition, but the seat comfort and amount of space to usually be better. I typically prefer EU carriers when it comes to service, but US carriers when it comes to comfort. On UA TATL, a lot depends on the aircraft and the class of service though. The sUA IPTE 772 in Y is pretty nice, as is the sCO 772. I prefer sCO in J class to sUA IPTE in J class on the 772 as there are fewer seats across. 2-2-2 as opposed to 2-4-2. On the 767, I find the sUA 763 to be nice in all classes, but I'm not as much of a fan of the IFE in Y on the 763 as I am on the 764. I've never flown TATL on a 752, since I usually book myself on the 772 when going to EWR. I have flown the sCO 752 between IAH and LAX though, and I find them to be a bit tight. They don't fly the 744 to LHR anymore. It has been 6 years since I've flown on a UA 744. They charge for booze in Y, beer wine and spirits. My preferred airline to LAX from here is NZ, especially in J class!

Quoting LOWS (Reply 6): Quoting PHX787 (Reply 3): What is UA like TATL? In Y, hell on earth. I wouldn't say hell on earth. There is certainly worse. You could fly Icelandair which has one meal and one beverage service and that's it. No complimentary meals either. With UA, it depends on what you are looking for. For the most part, full AVOD PTVs although some flights with old style looped IFE and a couple with only overhead. If you are eligible complementary best legroom in the industry (or for a fee). Full frequent flyer miles an all paid tickets. The food is rather lousy and no free alcohol. So if alcohol is a big factor for you, choose someone else or be prepared to pay.

Quoting Roseflyer (Reply 9): The food is rather lousy and no free alcohol. So if alcohol is a big factor for you, choose someone else or be prepared to pay. Or book the UA codeshare flight number on a flight operated by one of their non-US Star Alliance partners.

Little touches like that make a difference. On a recent UA flight SFO-HKG, we were well tended to in Y by the Hong Kong-based crew. I was offered a double portion of the hot lunch, and free wine and beer was on ready offer. When I also requested a brandy with the post-meal coffee service, Curvoisier was served with a smile and with no asking for money. My expectations had been low, so the overall service on that flight came as a nice surprise.

Quoting cosyr (Reply 7): I'm not sure that better is the right word, but since most people probably have beer or wine, it is for many. But beer and wine was already free for TPAC flights on sUA. Let's be honest, for TPAC flights UA is taking away free spirits on sUA while making beer and wine free on sCO. I don't drink beer and the wine in Y is pretty shabby. I don't drink a whole lot, but when I do drink I drink spirits, so this would be a definite downgrade to me.

Since they've started charging for spirits (Oct 1) everyone prefers the free beer and wine. So you land at the destination with maybe 3 or 4 beers, and a handful of wine splits left. The mini trays are barely touched in Y class. It's a downgrade for T-Pac s-UA customers.

I always comment on United posts and this stuff drives me crazy to read. With 2.5 million BIS miles on UA I fly for business almost exclusively and always in J and sometimes lucky to get F on United. I do fly many other airlines so I do have the opportunity to compare. United is United, it is a huge mainstream carrier. Over 20 years they have gone way up and way down 5 times. Today is an odd time for United. It's not really United. It's a new thing. Not unless you get a United interior with United crew. Otherwise Continental has done an "invasion of the body snatchers" to United. The smaller, bad business airline ate the big United. (yes, it HAD great customer service) Many would see the disappearence of UA as good. (I dont and still want the tulip back!) I think it has certainly made the food MUCH better! I fly TATL and South America the most with a couple of trips to China. Y on United always looks horrible -- avoid it if you can afford it! --on long haul, except for E Plus. Those folks look so MUCH more happy. In E+ you sleep with a smile. It's certainly great on domestic routes. United's new Global First (not so new anymore) is very wonderful in many ways but it's not the new LH long haul F! On TATL, deep South America and Asia J and F are very good. On the ac that has up to date IFE I think United is good nose to tail. The key is..will United commit to becoming a "great" airline that has a great customer experience...in ALL classes. Will it keep up the very generous perks for high value loyalists? or just focuses on making tons of money alone. If I was CEO I would make all booze free on international and add an extra 50 cents to domestic booze. But keep mailing free drink coupons for Y to FF's. Sorry for my rant! All booze should be free.

I think all of this talk about free booze on UA flights probably has Willaim Patterson rolling in his grave. He was adamantly opposed to offering any alcoholic beverages - free or otherwise - on UA flights back in 40's when doing so became common practice in the US. He complained to the CAB that providing alcoholic beverages was not only unsafe but he also contended that other airlines were gaining an 'unfair competitive advantage' by doing so. The eventual compromise was a 'gentlemen's agreement' among the majors that alcoholic beverage service was (supposedly) limited to two drinks per passenger in coach. In first class the liquor flowed much more freely but there was always the caveat that the cabin staff reserved the right to refuse to serve any passengers who appeared to be drunk. Personally, I like a glass of wine or two on a long flight or even a martini before a meal when traveling J or F but I typically try to avoid over indulging becasue of the exaggerated effects of alcohol on your body when you're flying. BTW - just flew IAD-SEA in F last week on a PMUA 752 with a UA crew and was quite pleasantly surprised with the attentive service both on the ground and in the air. The IFE was ho-hum and the food was nothing to write home about but the attitude of the ground staff and FAs was much better than I remembered. Back in '02 UA chased me into the arms of CO and I had carefully avoided flying UA until now even though it meant sometimes having to go through HOU or EWR. Hopefully my recent experience is a sign of better things to come.

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